Standardize client delivery
Turn repeatable services into documented workflows, clear responsibilities, and reusable project structures.
For marketing agencies
Grow client
delivery capacity.
Embed an AI Operator or Engineer to standardize recurring work, automate handoffs, and build the tools your delivery team needs.
Where delivery gets stuck
More clients means more work to coordinate.
Client context sits in the CRM. Delivery lives in the project system. Managers become the connection between the two. An embedded specialist can turn those recurring handoffs into a working system.
Sale→Onboarding→Delivery→Account visibility
What we can work on
Build around the work you repeat.
Automate the handoffs
Connect sales to onboarding, route work as its status changes, and give managers a clearer view of delivery and capacity.
Add technical capability
Build internal tools and AI-assisted workflows that support your services, with a practitioner responsible for implementation.
Agency work in practice
15 to 33 clients.
No added delivery headcount.
An ecommerce email marketing agency connected campaign work, role-based routing, and client visibility through an AI project manager.
15 → 33
clients, with no added delivery headcount
Ecommerce email marketing agency
An AI project manager across the agency
Role-based routing and a shared operating view helped the agency take on more clients without adding delivery headcount.
Read the case studyWhat made the difference
As campaign work changed status, the next task went to the person assigned to the relevant role. Activity across clients became visible within five minutes of a change.
The operating improvement gave the team more capacity to deliver as the client roster grew.
See what was built →Choose the role for the work
AI Operators and Engineers.
Built into your team.
Every engagement is backed by senior 3rd Brain leadership and our vetted specialist network. Combine the roles as your needs grow.
AI Operator
Turn recurring work into reliable systems.
An AI-native operations specialist embedded in your team to improve workflows and own adoption.
- Map and standardize how work gets done
- Build automations and deploy AI tools
- Train your team and track operational results
From $3K/month
Explore AI Operators →AI Engineer
Build the software your business needs.
An AI-native engineer embedded in your team to own technical implementation and ongoing development.
- Build internal tools, software, and AI agents
- Connect systems and organize business data
- Maintain and improve production systems
From $8K/month
Explore AI Engineers →90-day fit guarantee
If your embedded team member isn't the right match, we replace them. There is never a replacement fee.
Start with a specific problem
Bring the delivery bottleneck.
Can you work with our existing project and CRM tools?
We start by understanding your current systems and how work moves between them. The scope follows the operating problem and the changes your team needs.
Can an Engineer work alongside our developers?
Yes. An Engineer can own internal tools and integrations while your existing developers focus on client work or your core product.
Do we need both roles?
Not necessarily. An Operator fits work focused on process, automation, and adoption. An Engineer fits custom software and deeper technical implementation. We establish the right capacity and leadership for the work before starting.
Let's talk about the work
Which part of delivery limits your next client?
Let's look at the recurring work and the capability your team needs to improve it.